Benefiting his family business, Scott Rohrer made the decision to convert his business to Mister Sparky, Benjamin Franklin Plumbing, and One Hour Heating & Air Conditioning franchise brands in 2003. His grandfather started the family business in 1959, and since then Scott followed in both his grandfathers and fathers footsteps. Also having sparked an interest in his three sons, the family business will continue for decades to come.
Spanning over five counties in Pennsylvania, Scott employs around 50 people, depending on the season. The systems put in place by becoming a part of a franchise allows owners to focus on expanding the business rather than the details of daily work. Scott knew it was a no brainer converting to a franchise system and is happy to bring the family business into a new light.
Scott Rohrer on How Franchising Strengthened His Family Business | One Hour Heating & Air Conditioning (onehourheatandair.com)
Locally-owned and operated Rockwall Heating and Air Conditioning joined forces with One Hour Heating & Air Conditioning. Now standing with other national heating and air conditioning brands, owner Nathan Dickinson is thrilled for this next big step.
Nathan has been working in the industry for 30 years and learned about the HVAC trade from his father. The company employs 20 people and 10 branded One Hour trucks. These trucks can be seen travelling on the roads of East Dallas, Highland Park, University Park, Heath, Royce City, Sachse, Wylie, Rowlette, and Rockwall. Nathan says these resources provided by becoming a franchise owner will become one of the best decisions he has done for the company.
One Hour Heating & Air Conditioning Franchise Development Continues to Grow | One Hour Heating & Air Conditioning Franchise Development (onehourheatandair.com)
Family-operated Air Extreme has served the tri-state area’s heating and cooling needs since 2014, owned by Dale Webb. Now this locally-owned company has a new look as they became a part of One Hour Heating & Air Conditioning and Mister Sparky electrical national brands. Dale and his team, which includes his son, are always ready to benefit their customers by investing in the most knowledgeable staff and crews.
Dale’s business consists of 27 employees and 14 branded trucks that can be seen servicing residents across the tri-state. He says that he and his team always try to stay on the cutting edge of the latest trends in home comfort and efficiency by continuously investing in themselves.
Dale continues to serve his community and bring exceptional customer service to all his clients.
One Hour HVAC Brand Continues to Grow | One Hour Heating & Air Conditioning (onehourheatandair.com)
Dennis & Elisa Conrade
For Dennis and Elisa Conrade being an electrician is in their blood. Dennis’ father, uncles and several cousins were all electricians. After an apprenticeship and years in the business, Dennis and Elisa took over Conrade Electric Co., originally founded by Dennis’ aunt and uncle in 1959. After receiving a postcard from Clockwork Home Services, they responded to the card and went to Profit Day. From there Dennis and Elisa were sold on the business model and were ready to move forward.
In 2012, the Little Rock Market became available and the Conrades purchased the Mister Sparky franchise. They put more effort into converting their business from commercial new construction to residential service and repair. Today their business is 85% residential service and repair.
As local business owners, Dennis and Elisa recognize the importance in giving back to their community by participating in the annual Summer Cereal Drive, that sponsors ball teams, and donating to the Arkansas Children’s Hospital.
They feel that training is the key to success for their business. The Conrades meet with their team at least twice a week, through this they continue to use Success Academy and look to fellow franchisees to address areas that may need improvement. They find that making sure the team understands the goals and standards of the company ensures good outcomes for their clients.
Dennis and Elisa believe that unparalleled customer service is a duty, not a choice. This motto is what makes their business continually successful.
Mister Sparky of Little Rock - Dennis and Elisa Conrade