Success Academy Wins Gold and Bronze in Brandon Hall Group’s Excellence in Technology Awards

The 2023 Brandon Hall Group Excellence Awards™ are given for work in Learning and Development, Talent Management, Talent Acquisition, Human Resources, Sales Enablement, Future of Work, and Education Technology.​

​Success Academy, a leader in innovative ​training for the Service Trades Brands, won a coveted Brandon Hall Group Gold award for Excellence in the Best Advance in Education Delivered Through Technology category, and a Bronze award for Excellence in Best Advance in Technology for Testing or Learning Evaluation. Success Academy's win was announced on December 7, 2023.

The entry submitted by Success Academy in both categories is titled “Shaping Excellence: A Behavior-Based Certification Journey”. It covers an extensive behavior-based certification program created around the Service Technician position. Success Academy took the identified critical competencies and created online modules to develop these skills while connecting them to the participants' everyday use on the job. Opportunities are built into the ​program allowing the manager to analyze employee behaviors and skills and invest in the individual's success and feedback. Leaders can then use the information gathered and the employee's progress, paired with the employee's KPI requirements, to identify opportunities for coaching and development, determine if that employee is reaching overall excellence in the position, and evaluate how ready the employee is for promotion within the company. This dynamic program uses various learner-driven content design approaches and rigorous assessments to ensure maximum impact, retention, and application.

​"In our 30th year, the Excellence in Technology Awards continue to showcase the best innovations in learning, talent management, talent acquisition, HR, workforce management, and sales enablement technologies. We are proud to receive applications from a diverse range of organizations globally, reflecting the ever-evolving landscape of technology solutions" said Brandon Hall Group Chief Operating Officer Rachel Cooke, leader of the Excellence Awards program.

Entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts, and executives based upon these criteria: fit the need, program design, functionality, innovation, and overall measurable benefits.

​About Success Academy™

Success Academy provides a single source for franchise training and development. Success Academy offers communication, sales, management, leadership, technical, and customer service training exclusively for Authority Brands’ franchise groups: Benjamin Franklin Plumbing®, One Hour Air Heating & Conditioning®, Mister Sparky Electric®, DRYmedic Restoration Services®, and STOP Restoration®. Team members who complete and apply the various programs will operate in the top percentile of performance metrics as identified by the franchise.

About Brandon Hall Group™

Brandon Hall Group is the only professional development company that offers data, research, insights, and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era.

The awards recognize the best organizations that have successfully developed and deployed programs, strategies, modalities, processes, systems, and tools that have achieved measurable results.