The Authority Brands' 2025 Convention brought all of our brands together in one place to learn, grow, and celebrate. One of the highlights of our event was the Gala Awards, where we recognized our Franchise Owners of the Year for 2024.
Caitlyn and Josh Eaton of Willamette Valley, Oregon, were named Franchise of the Year for The Junkluggers.
“In just a few short years, Josh and Caitlyn stepped up, and their business took off. Their journey has been inspiring,” said Justin Waltz, Brand President of The Junkluggers. “Growth and scale is in their blood as they grew to one million dollars in annual revenue – in just three years! A fast ramp-up for our business and a testament to their hard work, smart decisions, the amazing team they've built, and the community impact they’ve had.”
Caitlyn and Josh’s success is not just in business metrics, but environmental impact too. They completed over 2,100 jobs in 2024, 700 more than in 2023. The Eatons diverted, rehomed and recycled over 90% of those 2,100 jobs from the landfill. They are also building a locally trusted brand, with a net promoter score just above a 90%.
“Josh and Caitlyn, I want to say a huge, heartfelt thank you. Your leadership is incredible,” Justin said. “You've not only achieved phenomenal results, but you've created a culture of excellence, a team that's dedicated and passionate. You are real MVPs! Your hard work, your commitment, your positive attitude – it's what makes all of this possible.”
Following the award recognition, we spoke with Caitlyn and Josh to hear more about their experience of being a franchise owner with The Junkluggers. Check out the Q&A below to hear more from Caitlyn & Josh.
How many years have you been a franchise owner with The Junkluggers?
3.5 years
What was your professional background before becoming a franchise owner?
Marketing (Caitlyn) & Technology (Josh)
What do you feel has been the biggest benefit of being part of a franchise?
Having a network of like-minded people that you can lean on for support.
What do you credit your success to?
Positive mindset and hustle.
What advice would you give to someone considering joining a franchise?
It's not easy. You have to grind. But if you keep a positive mindset and don't get sucked into negative circles, it's a blast! It's hard work but working for myself and having the flexibility I want to have for my lifestyle is amazing.
What do you enjoy doing outside of work?
Camping, snowboarding, hiking, reading, biking, anything outdoors. Hanging with family and traveling.
Follow the links below to learn more about The Junkluggers:
