Ryan Johnson of Chapel Hill, NC, has been named The Cleaning Authority’s 2025 Franchise Owner of the Year, an honor that reflects years of steady leadership, thoughtful decision-making, and a commitment to building the business the right way.
Ryan has focused on slow, intentional growth, strengthening the business one decision, one team member, and one customer at a time. Today, that disciplined approach has led to a major milestone: 18 years in business, spanning two generations of ownership.
What truly stands out is the mindset behind the success. Ryan’s approach is rooted in consistency, patience, and a clear understanding that lasting growth is built through small, purposeful steps.
Ryan has a simple strategy that guides the team’s day-to-day efforts: focus on growing customer count just ten at a time. It’s a practical, achievable philosophy and one that has clearly delivered results. That idea serves as a strong reminder that sustainable success does not have to be complicated, it simply must be intentional.
Ryan’s recognition as Franchise Owner of the Year is a testament to the power of steady execution, strong leadership, and long-term thinking.
Following the award recognition, we spoke with Ryan Johnson to hear more about his experience as a franchise owner with The Cleaning Authority. Check out the Q&A below to hear more from them.
How many years have you been a franchise owner with your brand?
18
What was your professional background before becoming a franchise owner?
IT
What do you feel has been the biggest benefit of being part of a franchise?
Support
What support from Authority Brands has been most impactful to your business?
Peer-to-Peer network
What do you credit your success to?
My team, business coaches, and advisors.
What advice would you give to someone considering joining a franchise?
It is a rewarding situation. Make the jump.
What do you enjoy doing outside of work?
Hanging out with family and friends
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