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Authority Brands News

  • Celebrating Customer Service Week: Real Stories of Compassion, Commitment, and Care
    Celebrating Customer Service Week: Real Stories of Compassion, Commitment, and Care Customer Service Week is a time to honor the people who make a difference every day. Since its national recognition by the U.S. Congress in 1992, this week has become a meaningful opportunity to spotlight the dedication, empathy, and quick thinking of customer service ... Read Post
  • Authority Brands Appoints Josh Greear as Chief Financial Officer
    Authority Brands Appoints Josh Greear as Chief Financial Officer Columbia, MD (September 22, 2025) – Authority Brands, one of the largest multi-brand franchisors in the home services sector, today announced the appointment of Josh Greear as Chief Financial Officer. Greear’s appointment follows the recent appointment of Jay Caiafa as Chief ... Read Post
  • Authority Brands Names Jay Caiafa as Chief Executive Officer
    Authority Brands Names Jay Caiafa as Chief Executive Officer COLUMBIA, Md., July 9, 2025 -- Authority Brands, a franchise industry leader with an extensive portfolio of leading home service brands, today announced the appointment of Jay Caiafa as Chief Executive Officer, succeeding Craig Donaldson, who has decided to step down after ... Read Post
  • Authority Brands + Boys & Girls Clubs of America
    Authority Brands + Boys & Girls Clubs of America In 2023 and 2024, Authority Brands and Boys & Girls Clubs of America partnered to help Club youth achieve their full potential in life and work. Authority Brands has provided an annual grant to fund Life & Workforce Readiness programming in local Clubs and concentrated its ... Read Post

Brand Spotlight

  • The Junkluggers: Eco-Friendly Junk Removal That Recycles, Rehomes, and Reshapes Communities
    The Junkluggers: Eco-Friendly Junk Removal That Recycles, Rehomes, and Reshapes Communities Sustainability is a responsibility we all share in today’s interconnected world. The Junkluggers lead with purpose and embodies that mission. As a national leader in eco-friendly junk removal, The Junkluggers is transforming how homeowners think about waste, donation, and ... Read Post
  • How BuyFin Is Fueling Franchise Growth Across the Authority Brands Network
    How BuyFin Is Fueling Franchise Growth Across the Authority Brands Network A Smarter Way to Grow Your Franchise In today’s home services landscape, customers expect fast solutions—and flexible payment options. For Authority Brands franchisees, BuyFin offers a powerful way to meet those expectations while driving business growth. Launched in early ... Read Post
  • The Cleaning Authority: 30 Years of Sparkling Success in Franchising
    The Cleaning Authority: 30 Years of Sparkling Success in Franchising This year, The Cleaning Authority is proudly celebrating its 30th anniversary of franchising. This momentous occasion not only highlights three decades of growth and success but also showcases the company's unwavering commitment to quality service and franchise support. A ... Read Post
  • Mister Sparky Seen on Gordon Ramsay’s Secret Service
    Mister Sparky Seen on Gordon Ramsay’s Secret Service Mister Sparky has always believed that reliable, respectful, and safe service should never be a secret — and now the world gets to see why. We were honored to have Mister Sparky featured on Gordon Ramsay’s new FOX series, Secret Service — a hidden-camera show where ... Read Post

Franchisee Profile

  • Forest Gagne: Restoration Division 2024 Franchise Owner of the Year
    Forest Gagne: Restoration Division 2024 Franchise Owner of the Year The Authority Brands' 2025 Convention brought all of our brands together in one place to learn, grow, and celebrate. One of the highlights of our event was the Gala Awards, where we recognized our Franchise Owners of the Year for 2024. The Authority Brands Restoration ... Read Post
  • Ray and Brent Eaton: DoodyCalls 2024 Franchise Owner of the Year
    Ray and Brent Eaton: DoodyCalls 2024 Franchise Owner of the Year The Authority Brands' 2025 Convention brought all of our brands together in one place to learn, grow, and celebrate. One of the highlights of our event was the Gala Awards, where we recognized our Franchise Owners of the Year for 2024. A lot goes into being a successful ... Read Post
  • Making a Difference: How One Franchise Owner is Supporting Veterans Through the 50 Mile March
    Making a Difference: How One Franchise Owner is Supporting Veterans Through the 50 Mile March When franchise owners embrace their communities, remarkable things happen. Scott Wood Jr., who operates Benjamin Franklin Plumbing and One Hour Heating & Air Conditioning in Omaha, Nebraska, exemplifies how Authority Brands franchise owners are making significant impacts in ... Read Post
  • Luke Cain: Mosquito Squad Plus Franchise Owner of the Year 2024
    Luke Cain: Mosquito Squad Plus Franchise Owner of the Year 2024 The Authority Brands' 2025 Convention brought all of our brands together in one place to learn, grow, and celebrate. One of the highlights of our event was the Gala Awards, where we recognized our Franchise Owners of the Year for 2024. Luke Cain of Augusta, GA and Columbia, ... Read Post

Franchising and Business Development

  • Bill Carrera: Monster Tree Service 2024 Franchise Owner of the Year
    Bill Carrera: Monster Tree Service 2024 Franchise Owner of the Year The Authority Brands' 2025 Convention brought all of our brands together in one place to learn, grow, and celebrate. One of the highlights of our event was the Gala Awards, where we recognized our Franchise Owners of the Year for 2024. Bill Carrera, owner of Monster Tree ... Read Post
  • Why Franchising with Authority Brands Is a Smarter Investment
    Why Franchising with Authority Brands Is a Smarter Investment Franchising is more than just a business decision—it’s a leap into entrepreneurship with the backing of an established system. At Authority Brands, we believe that investing in a franchise should feel like joining a movement, not just buying into a model. Here’s why ... Read Post
  • Unlocking Franchise Success: Jordan Wilson's Strategies for Growth
    Unlocking Franchise Success: Jordan Wilson's Strategies for Growth In the dynamic world of franchising, staying ahead of the curve is crucial for sustainable growth. Jordan Wilson, Chief Development Officer at Authority Brands, is no stranger to strategies that drive success in this competitive landscape. With over 15 years of experience in ... Read Post
  • Rules without Relationship Equals Rebellion: How We Change Unrest into Reward
    Rules without Relationship Equals Rebellion: How We Change Unrest into Reward Rules without relationship equals rebellion. Or perhaps we should say, it can lead to unrest or resistance. However you choose to view it, when a system is put into place without necessary or clear communication or any sort of reciprocal relationship, it will eventually ... Read Post

Home Services Trends

  • Why Home Services Are the Future of Franchising
    Why Home Services Are the Future of Franchising If you're exploring franchise opportunities, you're likely searching for a business model that’s resilient, scalable, and aligned with long-term consumer demand. That’s exactly what the home service franchise sector offers. As society’s needs evolve and homeowners invest ... Read Post
  • New Year, New Opportunities: Franchising Trends for 2025
    New Year, New Opportunities: Franchising Trends for 2025 As we step into 2025, the dawn of a new year brings with it a landscape ripe with opportunities, particularly in the dynamic world of franchising. The franchise industry, known for its resilience and adaptability, continues to evolve, offering exciting prospects for ... Read Post
  • Franchising and Future Tech
    Franchising and Future Tech The technological boom is happening all around us and the franchising industry is no exception. From the Metaverse to cryptocurrency, Authority Brands ensures that we remain informed on cutting-edge technology trends to best position our brands and owners for future growth. ... Read Post

Tips and Tricks

  • Comprehensive Fall Home Maintenance Guide: Expert Tips from Industry Leaders
    Comprehensive Fall Home Maintenance Guide: Expert Tips from Industry Leaders As summer fades and autumn leaves begin to fall, homeowners face the important task of preparing their properties for the cooler months ahead. Fall home maintenance isn't just about aesthetics—it's about protecting your investment, ensuring safety, and potentially saving ... Read Post
  • Comprehensive Hurricane Prep Guide for Homeowners: Protecting Your Home and Loved Ones
    Comprehensive Hurricane Prep Guide for Homeowners: Protecting Your Home and Loved Ones As hurricane season approaches, homeowners must take proactive steps to safeguard their properties and families. This comprehensive guide will walk you through essential hurricane prep strategies, ensuring you're well-prepared for whatever Mother Nature may bring. From ... Read Post
  • Spring Cleaning Tips from Authority Brands
    Spring Cleaning Tips from Authority Brands Spring is here, and that means it’s time to refresh your home! More than just scrubbing and decluttering, true spring cleaning involves maintaining all the systems that keep your home running efficiently. The experts at Authority Brands have put together top cleaning tips to ... Read Post
  • The Secret Spring Cleaning Guide for Forgotten Areas
    The Secret Spring Cleaning Guide for Forgotten Areas Every year when March rolls around, the time for spring cleaning arrives. So begins a season of cleaning and organizing, but homeowners often forget about certain hidden areas of their home that can also build-up dust and bacteria. As experts in the home service industry ... Read Post